CAPTain Online is a continuously improved test system, which – by meeting the highest professional standards – efficiently supports the work of corporate HR professionals, adds value to the efforts of training consultants and helps employees in better understanding and developing their competencies.
CAPTAIN ONLINE measures the individual’s behavioural attitudes and interests as they affect his performance at work along 38 parameters. Moreover, the test takes into consideration the appropriate circumstances and different needs of the given positions. As a criterea-oriented test system, the test compares the results of the individuals to a pre-defined criteria system, the so-called Optimal Job Profile and indicates the level of similarity with a so-called Profile Coefficient number. In addition to the self-evaluation analysis, CAPTain Online also contains the additional optional function “CAPTain Online Subjective“. It shows how the test persons perceive their abilities and behaviour, which – in comparison to the objective part of the test – provides information to the self-awareness of the person.
By the end of the program stakeholders will be given a general summary & action plan (HR, line-manager) and individual report & feed-back (participants).
Areas of Application:
- Recruitment & selection
- Training & Development
- Talent Managerment
- Succession Planning
- Job Analyzis
“We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice. The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."Kristián Fodor, Director of Marketing and Communication Division - Wüstenrot Poistovna
"We have been collaborating with Develor on the continuing education of employees within the Business Unit Oncology since 2008. We started with an Insights project for managers, followed by all employees in the office and finally the whole sales team (2009). Our mutual collaboration continued with members of the sales team in 2010 in “Negotiating with difficult clients” followed by the screening of communication channels, habits and inter-team cooperation called “Team Sociomapping” in 2011 (all were included who come into mutual contact, including the office staff). Throughout the time of our collaboration Develor has been a very responsive company both in the organisation and implementing of training. Our team is very diverse, including people of various ages, experience, education, personality and having behind them a range of different types of training in their professional careers. The Develor trainers were and are able to adapt to this diversely composed team and can capture, integrate and maintain their interest. The last-mentioned project, Team Sociomapping, showed us another viewpoint of the situation in individual teams, inter-team cooperation and the level of communication between people positioned outside the firmly created teams. We were very satisfied with the training and it captivated us so much that next year we would like to undertake this training once more so that we are able to assess the progress of individual teams and at the same time the Business Unit Oncology as a whole one year on."Ing. Otakar Bureš, Ph.D., Ing. Otakar Bureš, Ph.D. Business Unit Oncology - Novartis
„Zentiva a.s. cooperates with Develor since middle 2005 winning in a regular tender. The cooperation is focused on managerial courses (leadership) and basic competences (communication, goal orientation) of sales representatives and product managers. The courses were realized by Develor according to Zentiva’s assignment which came out of its educational program. Quality of the course content same as professional level of delivering were always evaluated positively by participants especially because of interactive methods and practical application. Trainers were flexible in using languages realizing courses in foreign subjects of Zentiva a.s. because the courses were delivered not only in Czech and Slovakia but also in Baltic countries and Romania. Besides professional knowledge we appreciate also very helpful approach of Develor’s management and individual trainers.“Bohumil Mandík, Field Force Training Manager - Zentiva
"We have been working together with Develor on a Leadership Academy since 2009. Since we evaluated the first program as a success and a good investment into our business, we have started with a second group of leaders in 2011. When we were looking for a partner three years ago to help us to improve the leadership capability in our business, it was important for us to find an organization that is able to delivery high quality programs across our major markets; work together with us in a flexible in business oriented manner that we achieve real competency rather than just deliver a training program; ensure that the content of the program and the way it is delivered provides tailored solution in line with our company culture and processes; and apply and compare different tools and methods - 360 degree tools before and after, online and face-to-face tools, modular program structure, coaching, leader interviews, etc. to achieve maximum effectiveness.... We are happy to work together with Develor since they fully satisfy the above criteria, and equally or even more important they proved to be an ethical business partner, seeking for a long term trusted relationship with its customers."Imre Vadász, Regional HR Director, SCSE - SONY
„During the year 2010 ING Pension funding organized a series of trainings for a part of its employees and agents. Our only partner in this project was Develor Bulgaria. ... My impressions with Develor are from our joint work on the preparation of the program application documents, setting up training goals, their realization and the finalization of the project. Our initial expectations changed during the process of needs analysis. Our Develor partners extremely skilfully expanded our horizons and managed to mark specific areas where we should focus our efforts. Trainings were focused on practice and diversity of situational modules. They were delivered by three Develor trainers. Except for my excellent impressions by Todor Todorov, I can confirm my colleagues’ high appraisals for the other trainers. We still discuss the Insights profiles which every participant received even a year after the training. I would like to express my high appraisal for the entire project and for [how they] managed to help us see more clearly our boundaries on specific elements which to put on their right place, and most of all for that today we have the knowledge how to manage our sales and expectations.”Elitsa Zancheva, Sales Manager - ING Pension
"At the Hungarian Siemens group a Talent Program has been introduced with the utmost support from the top management. We have selected Develor Consulting for the implementation of the first phase of the Talent program as a result of an open tendering process. The first phase of the Talent program was complemented with a Development Center (DC) so that we would have further information - other than the result of the performance appraisal results - for the compilation of the individual developmental plans for our talents. The challenge for us and for Develor Consulting was not only to deliver a high quality DC, but it was also
- to define tasks that would measure their talents according to the global Siemens competence system,
- DC observers would be able to objectively evaluate the talents’ competences based on the noted behavior and the same criteria
- to have as much information as possible by the end of DC that can be utilized for the individual plans
The course designer group and consultants of Develor Consulting Ltd. provided an excellent system in assessing our talents. Both in the preparatory phase of tasks and in making Siemens competences measurable, and during the DC itself and in giving feedbacks they have been customer oriented, flexible and professional in carrying out their tasks. They implemented a high quality diagnostics methodology, which provided a result that exceeded our expectations."Gabriella Juhász , Head of HR Functional Center Learning & Development, Talent Acquisition - SIEMENS